Last updated: 27 May 2026

Privacy Policy

This Privacy Policy explains how Judic Store collects, uses, stores and protects your personal information when you visit our website, place an order, contact us, or interact with our services.

Judic Store is committed to protecting your privacy and handling your personal data in a lawful, fair and transparent way.

1. Who we are

Judic Store is an Ireland-based online business selling personalised and customised products, including embroidered gifts, textile-based items and other personalised products.

For the purposes of data protection law, Judic Store is the data controller of the personal information you provide to us.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at:

Email: info@judic.ie

2. Personal information we collect

We may collect the following types of personal information when you use our website or place an order:

Your name;
Email address;
Phone number, where provided;
Billing and shipping address;
Order details and purchase history;
Personalisation details provided for customised products, such as names, dates, messages, initials, images or other information you choose to include in your order;
Payment status and transaction information;
Technical information such as IP address, browser type, device information and website usage data;
Any information you provide when contacting us by email, social media, forms or other communication channels.

We do not intentionally collect sensitive personal data unless you choose to provide it as part of a personalised order. Please avoid sending sensitive information unless it is necessary for your order.

3. How we use your personal information

We use your personal information to:

Process and fulfil your orders;
Create and customise personalised products;
Arrange delivery and provide order updates;
Respond to customer enquiries and support requests;
Manage payments, refunds, returns and cancellations;
Maintain records for accounting, tax and legal purposes;
Improve our website, products and customer experience;
Prevent fraud, misuse or unauthorised activity;
Send marketing communications, only where you have consented or where permitted by law.

4. Legal basis for processing your data

We process your personal information under one or more of the following legal bases:

Contract: to process your order, create your personalised product and deliver it to you.
Legal obligation: to keep accounting, tax and business records as required by law.
Legitimate interests: to manage our business, improve our services, respond to enquiries and protect our website.
Consent: for optional marketing communications, certain cookies, or where you choose to provide optional information.

5. Payments

Payments on our website may be processed by third-party payment providers such as Stripe or other supported payment services. We do not store your full card details on our own systems.

Payment providers may collect and process payment information in accordance with their own privacy policies and security standards.

6. Delivery and shipping

To deliver your order, we may share necessary delivery information such as your name, address, phone number and email address with postal, courier or logistics providers.

7. Personalised products

Because many of our products are personalised, you may provide names, dates, phrases, images or other details to be included in your order. We use this information only to create and fulfil your personalised product, provide customer support and keep necessary business records.

Please ensure that you have permission to provide any personal information, names or images relating to another person.

8. Marketing communications

We may send you marketing emails or promotional messages only where you have opted in or where permitted by applicable law. You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us.

In Ireland, electronic direct marketing generally requires affirmative consent, such as an opt-in, unless a legal exception applies. [oai_citation:1‡Homepage | Data Protection Commission](https://www.dataprotection.ie/en/organisations/rules-electronic-and-direct-marketing)

9. Cookies and similar technologies

Our website may use cookies and similar technologies to operate the website, remember your preferences, manage your shopping cart, improve performance and understand how visitors use the site.

Cookies are small text files that may be stored on your device when you visit a website. They can help a website remember your actions or preferences over time. [oai_citation:2‡Homepage | Data Protection Commission](https://www.dataprotection.ie/en/about-our-site/cookie-policy)

Where required, we will ask for your consent before using non-essential cookies, such as analytics or marketing cookies.

10. Sharing your personal information

We do not sell your personal information. We may share your data only where necessary with trusted third parties, including:

Payment processors;
Delivery and courier providers;
Website hosting and technical service providers;
Email and communication service providers;
Accounting, tax or legal advisers;
Authorities where required by law.

Where third-party service providers process personal data on our behalf, they are expected to protect that data and use it only for the agreed purpose.

11. International transfers

Some of our service providers may process data outside Ireland or the European Economic Area. Where this happens, we aim to ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.

12. How long we keep your data

We keep personal information only for as long as necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, tax, legal and fraud prevention purposes.

Order and transaction records may be kept for the period required by Irish tax and accounting laws. Personalisation details that are not required for legal or accounting purposes will not be kept longer than necessary.

13. How we protect your data

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service can be guaranteed to be completely secure. You should take care when sharing information online and contact us if you believe your data may have been compromised.

14. Your data protection rights

Under data protection law, you may have the right to:

Access the personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request deletion of your personal data in certain circumstances;
Object to certain types of processing;
Request restriction of processing;
Request data portability;
Withdraw consent where processing is based on consent;
Lodge a complaint with a data protection authority.

GDPR gives individuals rights such as access to their personal data and, in certain circumstances, erasure of personal data. (https://gdpr-info.eu/art-15-gdpr/)

To exercise your rights, please contact us at info@judic.ie.

15. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

16. Children’s privacy

Our website and services are intended for adults purchasing products. We do not knowingly collect personal data directly from children. However, customers may provide a child’s name, initials, date or other personalisation details when ordering a customised product.

By providing such information, you confirm that you have the appropriate permission or authority to do so.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations or how we process personal information.

Any updates will be posted on this page with a revised “Last updated” date.

18. Contact us

If you have any questions about this Privacy Policy or how your personal information is used, please contact us: